Privacy Policy

Effective Date: June 2026

Who We Are

Sonoran Star 2-802 is a vacation rental property operated by Estrella de Flores LLC.

Website: https://sonoranstar2-802.com

Owner Contact Email: estrelladeflores802@gmail.com

Mailing Address:

Estrella de Flores LLC
19580 W Indian School Rd Suite 105-102
Buckeye, AZ 85396

Information We Collect

When you visit our website, submit an inquiry, request a quote, begin a reservation, make a booking, enter a giveaway, or contact us, we may collect:

• Name
• Email address
• Phone number
• Billing information
• Reservation details
• IP address
• Browser and device information
• Information submitted through contact forms, comments, surveys, giveaways, or promotions

We may also collect information about accommodations viewed on our website to improve your experience and provide relevant assistance.

Reservation Assistance

If you begin the reservation process but do not complete your booking, we may contact you using the information you provided to offer assistance, answer questions, verify availability, or help complete your reservation. We will not send marketing communications unless you have separately opted in to receive them.

How We Use Your Information

We use your information to:

• Process and manage reservations
• Communicate regarding bookings and guest stays
• Respond to inquiries and support requests
• Provide customer service
• Assist guests who begin but do not complete a reservation
• Prevent fraud and unauthorized activity
• Improve our website and guest experience
• Conduct promotions, contests, and giveaways
• Comply with legal and tax obligations

Facebook Giveaways and Promotions

From time to time, Sonoran Star 2-802 may conduct giveaways, contests, and promotions through Facebook or other social media platforms.

Participation may require us to collect information such as your name, Facebook profile information, email address, or other contact details necessary to administer the promotion, verify eligibility, notify winners, and distribute prizes.

These promotions are not sponsored, endorsed, administered by, or associated with Facebook unless explicitly stated otherwise.

Facebook Permissions

If you choose to connect your Facebook account with our website or enter promotions using Facebook, we may receive certain information that you authorize Facebook to share, which may include:

• Name
• Email address
• Public profile information

The information received depends on your Facebook privacy settings and permissions granted.

For more information, please review Facebook’s Privacy Policy.

Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences
• Maintain reservation and booking sessions
• Analyze website traffic and performance
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect certain website functions.

Comments

If comments are enabled on our website, we collect information entered into comment forms, along with the visitor’s IP address and browser information to help detect spam.

Comments and associated metadata may be retained indefinitely to facilitate moderation and community management.

Embedded Content

Pages on this website may include embedded content such as videos, maps, social media feeds, booking widgets, or other third-party content. Embedded content from third-party websites behaves as if you visited those websites directly and may collect data according to their own privacy policies.

Payment Processing

Payments made through our website are processed by trusted third-party payment providers. We do not store complete credit card information on our servers. Payment processors collect and handle payment information according to their own privacy policies and security standards.

Who We Share Information With

We may share information with:

• Payment processors
• The Sonoran Star Homeowners Association (HOA) for guest registration, security, access control, check-in procedures, and property management purposes
• Website hosting and technology providers
• Fraud prevention and security services
• Government authorities (only) when required by law

We do not sell your personal information.

Data Retention

We retain reservation and transaction records as required for accounting, tax, legal, and operational purposes. Reservation records may be retained for up to seven (7) years or longer when required by law.

Comments and reviews may be retained indefinitely unless removal is requested and permitted by law.

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information, subject to legal obligations
• Request a copy of information we maintain about you

Requests may be submitted to:

estrelladeflores802@gmail.com

Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

Questions regarding this Privacy Policy may be directed to:

Estrella de Flores LLC
19580 W Indian School Rd Suite 105-102
Buckeye, AZ 85396

Email: estrelladeflores802@gmail.com

Website: https://sonoranstar2-802.com